Hi All,
We are facing some issues with the hard copy option from SAP. This is happening only for one user and only when the user prints from SAP to default printer. The error doesn't occur for any other printer. The default printer in the windows system is a RICOH printer and in SAP the default printer is maintained as LOCL. Whenever the user uses the hard copy option then a print happens but with a thick black line at the bottom of the screen.
I have checked few settings from SAP but none of them worked. Has anyone came across this issue. Can you please help me around here and let me know if you need any additional information.
Thanks and Regards,
Rajesh Mohan