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Resource Monitoring, Message monitoring services are not working in the SAP NW 7.4

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Dear All,

 

We have recently installed the SAP PI 7.4 and EP 7.4 server

 

when we are clicking on session management in NWA of PI server we are getting below error while it is working in Portal server

 

We are having SP 07 in our servers

 

"Error while retrieving data. Before using Session Management Administrator: Check whether sap.com/objectanalyzing service is started. Check whether tc/je/trace/app application is started"

 

Mentioned services and applications are running.

 

When we check in the logs we are getting below error.

 

#2.#2014 08 04 18:05:24:428#+0530#Error#com.sap.itsam.session.management.model.SAP_ITSAMJavaEEGlobalSessionMngtService#

#BC-JAS-ADM-MON#sap.com/tc~je~trace~app#C0000A097087025400000000000074EB#2522551000000004#sap.com/tc~lm~itsam~ui~session~mngt~wd#com.sap.itsam.session.management.model.SAP_ITSAMJavaEEGlobalSessionMngtService#Administrator#65##2F2FEDAB1BD211E4B57A000000267DB7#508d2cf31bd311e4ce0e000000267db7#508d2cf31bd311e4ce0e000000267db7#0#Thread[HTTP Worker [@978918073],5,Dedicated_Application_Thread]#Plain##

Exception during invocation of remote MBeanServer method, target node: 2522550

[EXCEPTION]

com.sap.engine.services.jmx.exception.MBeanServerClusterException: Exception during invocation of remote MBeanServer method, target node: 2522550

        at com.sap.engine.services.jmx.ClusterInterceptor.invoke(ClusterInterceptor.java:816)

        at com.sap.pj.jmx.server.interceptor.MBeanServerInterceptorChain.invoke(MBeanServerInterceptorChain.java:367)

        at com.sap.itsam.session.management.model.SAP_ITSAMJavaEEGlobalSessionMngtService.GetOverallActiveRequests(SAP_ITSAMJavaEEGlobalSessionMngtService.java:661)

        at com.sap.itsam.session.management.model.SAP_ITSAMJavaEEGlobalSessionMngtService.aggregateSessions(SAP_ITSAMJavaEEGlobalSessionMngtService.java:135)

        at com.sap.itsam.session.management.model.SAP_ITSAMJavaEEGlobalSessionMngtService.getSessions(SAP_ITSAMJavaEEGlobalSessionMngtService.java:79)

        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

        at java.lang.reflect.Method.invoke(Method.java:597)

        at sun.reflect.misc.Trampoline.invoke(MethodUtil.java:57)

        at sun.reflect.GeneratedMethodAccessor62.invoke(Unknown Source)

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

        at java.lang.reflect.Method.invoke(Method.java:597)

        at sun.reflect.misc.MethodUtil.invoke(MethodUtil.java:260)

        at com.sun.jmx.mbeanserver.StandardMBeanIntrospector.invokeM2(StandardMBeanIntrospector.java:94)

        at com.sun.jmx.mbeanserver.StandardMBeanIntrospector.invokeM2(StandardMBeanIntrospector.java:28)

        at com.sun.jmx.mbeanserver.MBeanIntrospector.invokeM(MBeanIntrospector.java:208)

        at com.sun.jmx.mbeanserver.PerInterface.getAttribute(PerInterface.java:65)

        at com.sun.jmx.mbeanserver.MBeanSupport.getAttribute(MBeanSupport.java:218)

        at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.getAttribute(DefaultMBeanServerInterceptor.java:665)

        at com.sun.jmx.mbeanserver.JmxMBeanServer.getAttribute(JmxMBeanServer.java:648)

        at com.sap.pj.jmx.server.MBeanServerImpl.getAttribute(MBeanServerImpl.java:662)

        at com.sap.pj.jmx.server.interceptor.MBeanServerWrapperInterceptor.getAttribute(MBeanServerWrapperInterceptor.java:181)

        at com.sap.engine.services.jmx.CompletionInterceptor.getAttribute(CompletionInterceptor.java:449)

        at com.sap.pj.jmx.server.interceptor.BasicMBeanServerInterceptor.getAttribute(BasicMBeanServerInterceptor.java:169)

        at com.sap.jmx.provider.ProviderInterceptor.getAttribute(ProviderInterceptor.java:231)

        at com.sap.engine.services.jmx.RedirectInterceptor.getAttribute(RedirectInterceptor.java:232)

        at com.sap.pj.jmx.server.interceptor.MBeanServerInterceptorChain.getAttribute(MBeanServerInterceptorChain.java:161)

        at com.sap.engine.services.jmx.MBeanServerSecurityWrapper.getAttribute(MBeanServerSecurityWrapper.java:235)

        at com.sap.engine.services.jmx.ClusterInterceptor.getAttribute(ClusterInterceptor.java:559)

        at com.sap.pj.jmx.server.interceptor.MBeanServerInterceptorChain.getAttribute(MBeanServerInterceptorChain.java:161)

        at com.sap.tc.lm.ui.itsam.session.mnt.SessionManagementModel.getSessions(SessionManagementModel.java:72)

        at com.sap.tc.lm.itsam.ui.session.mngt.sessionmngt.SessionMngtView.refreshAggregatedSessions(SessionMngtView.java:1577)

        at com.sap.tc.lm.itsam.ui.session.mngt.sessionmngt.SessionMngtView.wdDoInit(SessionMngtView.java:178)

        at com.sap.tc.lm.itsam.ui.session.mngt.sessionmngt.wdp.InternalSessionMngtView.wdDoInit(InternalSessionMngtView.java:514)

        at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.doInit(DelegatingView.java:59)

        at com.sap.tc.webdynpro.progmodel.controller.Controller.initController(Controller.java:227)

        at com.sap.tc.webdynpro.progmodel.view.View.initController(View.java:731)

        at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:206)

        at com.sap.tc.webdynpro.progmodel.window.ViewManager.getView(ViewManager.java:668)

        at com.sap.tc.webdynpro.progmodel.window.ViewManager.bindRoot(ViewManager.java:563)

        at com.sap.tc.webdynpro.progmodel.window.ViewManager.init(ViewManager.java:183)

        at com.sap.tc.webdynpro.progmodel.window.InterfaceView.manageEmbeddedViewManager(InterfaceView.java:141)

        at com.sap.tc.webdynpro.progmodel.window.EmbeddedInterfaceView.onInstanceAvailable(EmbeddedInterfaceView.java:94)

        at com.sap.tc.webdynpro.progmodel.components.ComponentUsage.fireInstanceAvailable(ComponentUsage.java:936)

        at com.sap.tc.webdynpro.progmodel.components.ComponentUsage.createComponentInternal(ComponentUsage.java:425)

        at com.sap.tc.webdynpro.progmodel.components.ComponentUsage.createComponent(ComponentUsage.java:352)

        at com.sap.lm.itsam.ui.floorplan.FloorPlan.loadEmbeddedApplicationInternal(FloorPlan.java:2211)

        at com.sap.lm.itsam.ui.floorplan.FloorPlan.loadEmbeddedApplication(FloorPlan.java:449)

        at com.sap.lm.itsam.ui.floorplan.FloorPlan.init(FloorPlan.java:666)

        at com.sap.lm.itsam.ui.floorplan.FloorPlan.loadProfessionalApplication(FloorPlan.java:1214)

        at com.sap.lm.itsam.ui.floorplan.FloorPlan.navigateNFtoEmbeddedApplication(FloorPlan.java:1851)

        at com.sap.lm.itsam.ui.floorplan.wdp.InternalFloorPlan.wdInvokeEventHandler(InternalFloorPlan.java:975)

        at com.sap.tc.webdynpro.progmodel.generation.DelegatingComponent.invokeEventHandler(DelegatingComponent.java:248)

        at com.sap.tc.webdynpro.progmodel.components.Component.fireEvent(Component.java:492)

        at com.sap.tc.lm.co.ui.nwa.workcenter.overview.wdp.InternalWorkCenterOverview.wdFireEventNavigateToEmbeddedApplication(InternalWorkCenterOverview.java:315)

        at com.sap.tc.lm.co.ui.nwa.workcenter.overview.WorkCenterOverview.fireEventNavigateToEA(WorkCenterOverview.java:381)

        at com.sap.tc.lm.co.ui.nwa.workcenter.overview.wdp.InternalWorkCenterOverview.fireEventNavigateToEA(InternalWorkCenterOverview.java:222)

        at com.sap.tc.lm.co.ui.nwa.workcenter.overview.WorkCenterOverviewView.onActionNavigate(WorkCenterOverviewView.java:440)

        at com.sap.tc.lm.co.ui.nwa.workcenter.overview.wdp.InternalWorkCenterOverviewView.wdInvokeEventHandler(InternalWorkCenterOverviewView.java:221)

        at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.invokeEventHandler(DelegatingView.java:142)

        at com.sap.tc.webdynpro.progmodel.controller.Action.fire(Action.java:75)

        at com.sap.tc.webdynpro.clientserver.phases.ProcessingEventPhase.doHandleActionEvent(ProcessingEventPhase.java:159)

        at com.sap.tc.webdynpro.clientserver.phases.ProcessingEventPhase.execute(ProcessingEventPhase.java:94)

        at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequestPartly(WindowPhaseModel.java:162)

        at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doProcessRequest(WindowPhaseModel.java:110)

        at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:97)

        at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:515)

        at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:58)

        at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.doExecute(ClientApplication.java:1671)

        at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.doProcessing(ClientApplication.java:1485)

        at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doApplicationProcessingStandalone(ApplicationSession.java:908)

        at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doApplicationProcessing(ApplicationSession.java:880)

        at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:357)

        at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:326)

        at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doContent(AbstractDispatcherServlet.java:87)

        at com.sap.tc.webdynpro.serverimpl.wdc.DispatcherServlet.doContent(DispatcherServlet.java:89)

        at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doPost(AbstractDispatcherServlet.java:62)

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:754)

        at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)

        at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:152)

        at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:38)

        at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:466)

        at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)

        at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)

        at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)

        at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)

        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

        at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)

        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

        at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:278)

        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

        at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)

        at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)

        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

        at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)

        at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)

        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

        at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)

        at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

        at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)

        at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

        at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)

        at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

        at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)

        at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

        at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)

        at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

        at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

        at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)

        at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)

        at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)

        at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)

        at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)

        at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)

Caused by: com.sap.engine.services.jmx.exception.JmxConnectorException: Unable to serialize message [ JMX request (java) v1.0 len: 29 |  src: cluster target-node: 2522550 req: invoke params-number: 4 params-bytes: 0 | com.sap.default:version=3.0,type=SAP_ITSAMJ2eeCluster.SAP_ITSAMJ2eeInstance.SAP_ITSAMJ2eeNode.SAP_ITSAMJavaEESessionManagementService,cimclass=SAP_ITSAMDSRSessionMngtService,SAP_ITSAMDSRSessionMngtService.ElementName=SAP_ITSAMDSRSessionMngtService,SAP_ITSAMJ2eeCluster.Name=APD.SystemHome.minapddb,SAP_ITSAMJ2eeCluster.CreationClassName=SAP_ITSAMJ2eeCluster,SAP_ITSAMJ2eeInstance.Name=APD.InstanceID.00.SystemHome.axapd00,SAP_ITSAMJ2eeInstance.CreationClassName=SAP_ITSAMJ2eeInstance,SAP_ITSAMJ2eeNode.Name=2522550,SAP_ITSAMJ2eeNode.CreationClassName=SAP_ITSAMJ2eeNode,SAP_J2EEClusterNode=2522550 GetOverallDSRActiveActions [Ljava.lang.Object;@27c082d2 [Ljava.lang.String;@2dfe552e ]

        at com.sap.engine.services.jmx.MBeanServerConnectionImpl.invokeMbsInternal(MBeanServerConnectionImpl.java:677)

        at com.sap.engine.services.jmx.MBeanServerConnectionImpl.invoke(MBeanServerConnectionImpl.java:464)

        at com.sap.engine.services.jmx.MBeanServerConnectionSecurityWrapper.invoke(MBeanServerConnectionSecurityWrapper.java:221)

        at com.sap.engine.services.jmx.ClusterInterceptor.invoke(ClusterInterceptor.java:813)

        ... 118 more

Caused by: java.io.NotSerializableException: com.sap.itsam.session.management.model.SAP_ITSAMJavaEESessionData

        at java.io.ObjectOutputStream.writeObject0(ObjectOutputStream.java:1165)

        at java.io.ObjectOutputStream.writeArray(ObjectOutputStream.java:1359)

        at java.io.ObjectOutputStream.writeObject0(ObjectOutputStream.java:1155)

        at java.io.ObjectOutputStream.writeArray(ObjectOutputStream.java:1359)

        at java.io.ObjectOutputStream.writeObject0(ObjectOutputStream.java:1155)

        at java.io.ObjectOutputStream.writeObject(ObjectOutputStream.java:329)

        at com.sap.engine.services.jmx.RequestMessage.writeBody(RequestMessage.java:374)

        at com.sap.engine.services.jmx.Message.writeMsg(Message.java:257)

        at com.sap.engine.services.jmx.Message.getMsg(Message.java:453)

        at com.sap.engine.services.jmx.JmxServiceConnectorServerInvoker.invokeMbs(JmxServiceConnectorServerInvoker.java:47)

        at com.sap.engine.services.jmx.MBeanServerConnectionImpl.invokeMbsInternal(MBeanServerConnectionImpl.java:671)

        ... 121 more

 

 

In the same way Mesage monioring is not working in the Portal server NWA while it is working in the PI server.

 

Please find the below error in the portal server

 

Error while loading Message Monitor: Monitor Messages

 

 

Create CSS ticket in component BC-NWA-XPI 

 

Stack TraceSee Logs

com.sap.tc.webdynpro.services.exceptions.ApplicationFaultException: wdDoInit: exception thrown in this user coding area
Caused by: com.sap.aii.utilxi.prop.api.PropertiesException$InitFailed: Unable to read configuration data (ExchangeProfile/aii.properties)
Caused by: com.sap.rprof.dbprofiles.DBException: dbconnect.prop: failed to load properties file ./dbconnect.properties

 

 

 

Regards,


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