Dear All,
I am facing an error at the Phase 1 of installation i.e creating users.
Creating account Domain
\SAP_SID_GlobalAdmin for system SID,
Please provide your sugegstions on this ASAP.
OS: Windows Server 2008
Database: Oracle 11g
SAP: ECC 6.0 EHP5
Error details :
An error occurred while processing option SAP Business Suite 7i 2010 > Enhancement Package 5 for SAP ERP 6.0 > SAP Application Server ABAP > Oracle > Central System > Central System( Last error reported by the step: System call failed. Error -2147024891 (Access is denied. ) in execution of system call 'IADsGroup::SetInfo' with parameter (), line (976) in file (d:\depot\bas\720_rel\bc_720-2_rel\gen\optu\ntamd64\ins\sapinst\impl\src\syslib\synxcgroup.cpp), stack trace: d:\depot\bas\720_rel\bc_720-2_rel\gen\optu\ntamd64\ins\sapinst\impl\src\ejs\ejscontroller.cpp: 181: EJSControllerImpl::executeScript() d:\depot\bas\720_rel\bc_720-2_rel\gen\optu\ntamd64\ins\sapinst\impl\src\ejs\jsextension.hpp: 891: CallFunctionBase::call() d:\depot\bas\720_rel\bc_720-2_rel\gen\optu\ntamd64\ins\sapinst\impl\src\osmod\iaxxbaccount.cpp: 85: CIaOsAccount::createGroup_impl() d:\depot\bas\720_rel\bc_720-2_rel\gen\optu\ntamd64\ins\sapinst\impl\src\syslib\synxcaccmg.cpp: 190: PSyGroupInt CSyAccountMgtImpl::createGroup(iastring sName, iastring sSID, ISyProgressObserver*) const d:\depot\bas\720_rel\bc_720-2_rel\gen\optu\ntamd64\ins\sapinst\impl\src\syslib\syxxccache.cpp: 244: CSyAccountCache::getGroupImpl(name="NMCORP\SAP_BRT_GlobalAdmin", sid="", create=true, ISyAccountMgt::eAccountType, ISyProgressObserver* ) d:\depot\bas\720_rel\bc_720-2_rel\gen\optu\ntamd64\ins\sapinst\impl\src\syslib\synxcgroup.cpp: 54: CSyGroupImpl::CSyGroupImpl(NMCORP\SAP_BRT_GlobalAdmin, , bool bCreate) d:\depot\bas\720_rel\bc_720-2_rel\gen\optu\ntamd64\ins\sapinst\impl\src\syslib\synxcgroup.cpp: 828: CSyGroupImpl::addToOS(ISyProgressObserver* pObserver) .). You can now:
- Choose Retry to repeat the current step.
- Choose Log Files to get more information about the error.
- Stop the option and continue with it later.
Log file:
TRACE 2014-08-08 14:17:59.293 [iaxxclib.cpp:174]
CLib::load()
Opened C:\Users\brtadm\AppData\Local\Temp\2\sapinst_exe.3932.1407503864\\sylib722.dll
TRACE 2014-08-08 14:17:59.293
exe dir is C:\Users\brtadm\AppData\Local\Temp\2\sapinst_exe.3932.1407503864
TRACE 2014-08-08 14:17:59.512
MessageLib initialized successfully.
INFO 2014-08-08 14:17:59.527 [synxcpath.cpp:798]
CSyPath::createFile() lib=syslib module=syslib
Creating file C:\Users\brtadm\AppData\Local\Temp\2\sapinst_exe.3932.1407503864\dev_sap_kernel_test_08_Aug_2014_14_17_59.
INFO 2014-08-08 14:17:59.527 [synxcfile.cpp:368]
CSyFileImpl::removeEx(ISyFSErrorHandler * pErrorHandler)
lib=syslib module=syslib
Removed file C:\Users\brtadm\AppData\Local\Temp\2\sapinst_exe.3932.1407503864\dev_sap_kernel_test_08_Aug_2014_14_17_59.
TRACE 2014-08-08 14:17:59.543 [syxxclogbook.cpp:211]
PSyLogBook::initSAPKernelTracing(int traceLevel, const CSyPath & filePath)
lib=syslib module=syslib
Initialized SAP kernel tracing to file C:\Users\brtadm\AppData\Local\Temp\2\sapinst_exe.3932.1407503864\dev_sap_kernel
TRACE 2014-08-08 14:17:59.543 [csicomponentsetmanager.cpp:111]
CSiComponentSetManager::readFrameworkJslib()
Reading framework jslib.
TRACE 2014-08-08 14:18:00.981 [iaxxclib.cpp:174]
CLib::load()
Opened C:\Users\brtadm\AppData\Local\Temp\2\sapinst_exe.3932.1407503864\iaguieng722.dll
TRACE 2014-08-08 14:18:00.981 [syxxclogbook.cpp:211]
PSyLogBook::initSAPKernelTracing(int traceLevel, const CSyPath & filePath)
lib=syslib module=syslib
Initialized SAP kernel tracing to file dev_sap_kernel
TRACE 2014-08-08 14:18:00.996
Waiting for client connection (1)
TRACE 2014-08-08 14:18:06.684 [synxcuser.cpp:2083]
CSyUserImpl::isExistingOnOS() lib=syslib module=syslib
existence check for user brtadm returned true.
TRACE 2014-08-08 14:18:06.684 [syxxccache.cpp:419]
CSyAccountCache::addToCache(const IaPtr<CSyAccountImpl> account)
lib=syslib module=syslib
inserted account (brtadm, S-1-5-21-575922271-569720141-4272231626-387102, USER) into the accountcache.
TRACE 2014-08-08 14:18:06.684 [synxccuren.cpp:901]
CSyCurrentProcessEnvironmentImpl::setEnvironmentVariable(const iastring & 'SAPINST_JRE_HOME', const iastring & 'C:/Users/brtadm/AppData/Local/Temp/2/sapinst_exe.3932.1407503864/jre')
lib=syslib module=syslib
Environment variable SAPINST_JRE_HOME set to value 'C:/Users/brtadm/AppData/Local/Temp/2/sapinst_exe.3932.1407503864/jre'.
INFO 2014-08-08 14:18:07.716 [synxcpath.cpp:798]
CSyPath::createFile() lib=syslib module=syslib
Creating file C:\Users\brtadm\AppData\Local\Temp\2\sapinst_exe.3932.1407503864\dev_sap_kernel_test_08_Aug_2014_14_18_07.
INFO 2014-08-08 14:18:07.716 [synxcfile.cpp:368]
CSyFileImpl::removeEx(ISyFSErrorHandler * pErrorHandler)
lib=syslib module=syslib
Removed file C:\Users\brtadm\AppData\Local\Temp\2\sapinst_exe.3932.1407503864\dev_sap_kernel_test_08_Aug_2014_14_18_07.
TRACE 2014-08-08 14:18:08.216
exe dir is C:/Users/brtadm/AppData/Local/Temp/2/sapinst_exe.3932.1407503864
INFO 2014-08-08 14:18:08.247 [synxcpath.cpp:798]
CSyPath::createFile() lib=syslib module=syslib
Creating file C:\Program Files\sapinst_instdir\x.
INFO 2014-08-08 14:18:08.247 [synxcfile.cpp:368]
CSyFileImpl::removeEx(ISyFSErrorHandler * pErrorHandler)
lib=syslib module=syslib
Removed file C:\Program Files\sapinst_instdir\x.
TRACE 2014-08-08 14:18:08.247 [iaxxclib.cpp:174]
CLib::load()
Opened C:\Users\brtadm\AppData\Local\Temp\2\sapinst_exe.3932.1407503864\iakdblib722.dll
TRACE 2014-08-08 14:18:08.247
SAPinst build information:
--------------------------
abi version: 722
make variant: 720_REL
build: 1453085
compile time: Nov 28 2013 17:52:45
make type: optU
codeline: 720-2_REL
platform: NTAMD64
Exe directory: C:\Users\brtadm\AppData\Local\Temp\2\sapinst_exe.3932.1407503864
regards
Rakesh