Hi,
I am trying to install TREX 7.1 SP8 build 12 revision 60.The installation is throwing an error in phase 2 of execution.The platform is windows server 2008.
The pop up of error message:
*******************************************************************************
* Installation script for TREX system
* Script execution started at 2014-08-27 00:49:42
* Log file C:\Program Files/sapinst_instdir/TREX/install\_install.log
*******************************************************************************
_collectVersions: globalSysDir=None
============================================================
OOO 08
------------------------------------------------------------
kind: trex
type: DI
version: None
nwSystemType: None
applianceType: None
trexConfigType: DEFAULT
host: None
============================================================
-----------------------------------------------------
checking local administrators
OPTIONS: ['--action=install', '--logdir=C:\\Program Files/sapinst_instdir/TREX/install', '--sid=OOO', '--instance=08', '--password=kamp1234', '--target=C:\\usr\\sap', '--host=KAMPTOS', '--domain=KAMPTOS', '--logdir=C:\\Program Files/sapinst_instdir/TREX/install']
*******************************************************************************
*
* Installation of TREX system
*
* [7.10.60.394236]
* Script execution started at 2014-08-27 00:49:42
*
* Log file C:\Program Files/sapinst_instdir/TREX/install\_install.log
*
*******************************************************************************
*******************************************************************************
*
* Performing Step 1
*
* Preparation and checks before TREX system installation
*
*******************************************************************************
saploc points to c:\usr\sap
There is no installer status file c:\usr\sap\OOO\install.kamptos.TREXStatus.txt
--- Installation practicability checks ---
Action: Checks for network access, user management and instance management
*******************************************************************************
* Performing Step 2
* TREX system installation
*******************************************************************************
FILERDIR C:\usr\sap
SarTrek input parameter systemloc: C:\usr\sap
SarTrek input parameter instanceloc: None
SarTrek input parameter sid: OOO
SarTrek input parameter instance: 08
SarTrek input parameter host: KAMPTOS
SarTrek input parameter action: 6
SarTrek input parameter systemType: UNDEFINED
SarTrek input parameter persistence: FS
SarTrek input parameter useTpmSuffix:
systemType initial: None
systemType is 0
TrexConfigType is UNDEFINED
Cocktail is: UNDEFINED
Persistence: FS
Installing Version: 7.10.60.394236
SystemType is UNDEFINED
IntegratedSystem: False
fsLayout: filer
linkedBinaries: False
sharedBinaries: False
configType: UNDEFINED
systemType: UNDEFINED
Dearstructure input parameter instance: 08
Dearstructure input parameter host: kamptos
Dearstructure input parameter systemloc: C:\usr\sap
Dearstructure input parameter integratedSystem: False
Dearstructure input parameter distributionType: 2
Dearstructure input parameter version: 7.10.60.394236
Dearstructure input parameter instanceloc: None
saploc points to C:\usr\sap
host : kamptos
platform : ntamd64
sid : OOO
systemloc :C:\usr\sap
globalSystemLoc :C:\usr\sap\OOO\SYS
instance : 08
instanceloc:C:\usr\sap
getSysDir : C:\usr\sap\OOO\SYS
getSystemDir : C:\usr\sap\OOO\SYS
getSysExeDirAbs : C:\usr\sap\OOO\SYS\exe\nuc\ntamd64
getGlobalDir : C:\usr\sap\OOO\SYS\global
getProfileDir : C:\usr\sap\OOO\SYS\profile
getGlobalInstallDir : C:\usr\sap\OOO\SYS\global\trex\install
getGlobalSupportDir : C:\usr\sap\OOO\SYS\global\trex\install\support
getGlobalSystemDir : C:\usr\sap\OOO\SYS
getCfgdirName : kamptos
DearStructure: SYSTEMLOC is: C:\usr\sap
DearStructure: INSTANCELOC is: C:\usr\sap
Action: Creating directory structure for SAPSID OOO, Instance 08
======================================================
----------------- SarTrek.createdirs ----------------
------------------------------------------------------
SarTrek.createdirs
------------------------------------------------------
SarTrek.createdirs
checking C:\usr\sap\OOO...
warning: directory already exists!
warning: directory is not empty!
...ok
creating C:\usr\sap\OOO\SYS
creating C:\usr\sap\OOO\SYS\profile
creating C:\usr\sap\OOO\SYS\global\security\lib\tools
creating C:\usr\sap\OOO\SYS\global\security\data
creating C:\usr\sap\OOO\SYS\global\trex\custom
creating C:\usr\sap\OOO\SYS\global\trex\custom\config
creating C:\usr\sap\OOO\SYS\global\trex\custom\python_support
creating C:\usr\sap\OOO\SYS\global\trex\data
creating C:\usr\sap\OOO\SYS\global\trex\data\index
creating C:\usr\sap\OOO\SYS\global\trex\data\queue
creating C:\usr\sap\OOO\SYS\global\trex\data\slices
creating C:\usr\sap\OOO\SYS\global\trex\data\snapshots
creating C:\usr\sap\OOO\SYS\global\trex\data\backup
creating C:\usr\sap\OOO\SYS\global\trex\data\cruise
creating C:\usr\sap\OOO\SYS\global\trex\checks
creating C:\usr\sap\OOO\SYS\global\trex\doc
creating C:\usr\sap\OOO\SYS\global\trex\install
creating C:\usr\sap\OOO\SYS\global\trex\install\backup
creating C:\usr\sap\OOO\SYS\global\trex\install\config
creating C:\usr\sap\OOO\SYS\exe\nuc\ntamd64\
creating C:\usr\sap\OOO\SYS\exe\nuc\ntamd64\config
creating C:\usr\sap\OOO\SYS\exe\nuc\ntamd64\CCMS
creating C:\usr\sap\OOO\SYS\exe\nuc\ntamd64\lexicon
creating C:\usr\sap\OOO\SYS\exe\nuc\ntamd64\filter
creating C:\usr\sap\OOO\SYS\exe\nuc\ntamd64\Python
creating C:\usr\sap\OOO\SYS\exe\nuc\ntamd64\python_support
creating C:\usr\sap\OOO\SYS\exe\nuc\ntamd64\topicmaps
creating C:\usr\sap\OOO\TRX08
creating C:\usr\sap\OOO\TRX08\exe
======================================================
Action: Creating user for SAPSID OOO
======================================================
----------------- SarTrek.createuser ----------------
------------------------------------------------------
SarTrek.createuser
------------------------------------------------------
creating 'SAP_OOO_LocalAdmin' group
creating 'SAP_OOO_GlobalAdmin' group
creating 'KAMPTOS\oooadm' user
*******************************************************************************
Action: Creating user for SAPSID OOO -- failed.
Exception description:
Traceback (most recent call last):
File "C:\TREX\tx_trex_content\TX_WINDOWS_X86_64\\support\_install.py", line 1344, in installInstance
self.memberInstallStatus.doItOrNot(self.memberSarTrek.createuser, [self.optionPassword], {'comment':'SAP System Administrator', 'id':self.optionSIDAdmId, 'sapsysid':self.optionSapsysId, 'shell':self.optionShell, 'home':self.optionHome })
File "C:\TREX\tx_trex_content\TX_WINDOWS_X86_64\support\setuplib.py", line 5857, in doItOrNot
step(*args, **keyArgs)
File "C:\TREX\tx_trex_content\TX_WINDOWS_X86_64\support\setuplib.py", line 1580, in createuser
return self.user.create(comment=comment, id=id, password=password, sapsysid=sapsysid, shell=shell, home=home)
File "C:\TREX\tx_trex_content\TX_WINDOWS_X86_64\support\setuplib.py", line 471, in create
raise SetupException("cannot create '%s' user, rc: %d"%(self.admuser.name,rc))
SetupException: >>>ERROR:cannot create 'KAMPTOS\oooadm' user, rc: 2245
*******************************************************************************
############ >>>ERROR:cannot create 'KAMPTOS\oooadm' user, rc: 2245 - TREX setup cannot proceed.
Exception description:
Traceback (most recent call last):
File "C:\TREX\tx_trex_content\TX_WINDOWS_X86_64\\support\_install.py", line 3559, in main
Installer().mainTrexAction()
File "C:\TREX\tx_trex_content\TX_WINDOWS_X86_64\\support\_install.py", line 703, in mainTrexAction
self.installInstance(step)
File "C:\TREX\tx_trex_content\TX_WINDOWS_X86_64\\support\_install.py", line 1379, in installInstance
framework.error(str(e) + " - TREX setup cannot proceed.")
File "C:\TREX\tx_trex_content\TX_WINDOWS_X86_64\\support\_install.py", line 3469, in error
raise ErrorException(self.errorMarker + text,result=1)
ErrorException: <__main__.ErrorException instance at 0x000000000226CD88>
*******************************************************************************
* === Script execution resumee === *
* Step 1: Preparation and checks before TREX system installation : SUCCESS
* Step 2: TREX system installation : FAILED
* Script execution terminated at 2014-08-27_00.49.43 with error 1
*******************************************************************************
I repeated installation by creating user at OS level but in vain,same error is appearing.
If some one can help me in finding out solution for the error it would be greatful.
thanx & regards
uday reddy