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SUM tool issue with user in extraction phase.

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Hi Experts,


I have initiated EHP upgrade from SAP ERP6 EHP4 to EHP7.

 

Have downloaded required dumps from MOPZ and started SUM tool of SP11 with <TCMADM> user.

 

we were able to start the SUM tool and created a user at first login and in the extraction phase it gave the below error.

 

 

sum.JPG

 

on the current host server we have two instances SPT & TCM, recently we have installed SPT and upgraded IS-UT component so for that the same SUM tool was used.

 

now we tried to provide same user while connecting to SUM tool but its still throwing same error.

 

i have tried deleting the old SUM folder which was used to upgrade SPT instance.

 

now am using a fresh extraction dump and starting the SUM but still in extraction phase its asking for SPTADM user only.

 

Please suggest.

 

Thanks,

sagar.


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