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mail configuration in SAP SOLUTION MANAGER 7.1

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Hi All,

 

I am working on SMTP (Mail)Configuration in SAP Solution Manager 7.1. And our mail host is GOOGLE APPS.

 

Does any one had configured mail in SAP for hosted on GOOGLE APPS? 

 

Does SAP will support this as it is external (mail) server?

 

I read note 455140, related notes and configured accordingly.

 

Steps I followed:

 

1. parameters maintained:

icm/server_port_2 = PROT=SMTP,PORT=25000,TIMEOUT=180

is/SMTP/virt_host_0 = *:25000;

2. User maintained: Dialog user with S_A.SCON profile with user address as username@<companyname>.com

3.Client Assignment: (SICF): a. Host Data:Profile Parameter Number: is/SMTP/virt_host_0

b. Service data: Client 100, user: username, password: ***, language: EN.

c. Handler List: CL_SMTP_EXT_SAPCONNECT in the first position

Saved Changes n Activated.

4.SAPconnect administration (SCOT):

a. Default domain: <companyname>.com

b. Nodes: SMTP Under node:

Mail Host: smtp.gmail.com

Mail Port: 25 and also tried 587

In Internet Address Area: *

 

5.Scheduled periodic Job with SAP&CONNECTALL variant

6. telnet <HOSTNAME> 25000 is successful

 

In both cases I am getting error as:

 

No delivery to ishan.sangai@<companyname>.com, authentication required

Message no. XS853

 

Diagnosis

The message was processed successfully in the SAP system. The mail server that is supposed to receive the message for further processing requires authentication. The SAP system does not support this procedure. As a result, the message was not delivered to recipient ishan.sangai@<companyname>.com.

 

Information from External System

_530 5.7.0 Must issue a STARTTLS command first. p1admin@<companyname>.com

 

Procedure

The administration settings must be changed. The specified mail server must not request authentication.

 

7. I tried to telnet smtp.gmail.com 25 and 587 also

 

I am getting following output:

220 mx.google.com ESMTP ds5sm2193379ibb.5

HELO <HOSTNAME>

250 mx.google.com at your service

HELO <companyname>.com

250 mx.google.com at your service

MAIL FROM solman_admin@<companyname>.com ENVID=12345

530 5.7.0 Must issue a STARTTLS command first. ds5sm2193379ibb.5

 

Does we need to talk with Google Apps provider for any modifications to be made for this.

if yes, which changes should I request them?

Please help me to solve this problem.

Please provide links,guides.notes etc. for this scenario

 

Thanks & Regards,

Ishan


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