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SSO is fine but ESS still asks password sometimes

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We fully configured SSO between EP7.4 and ECC. I also well tested this SSO.

 

 

However, one button on ESS is still asking for ID/password.

I did ICM trace and Java trace but find no hint.

 

I did some search online but no findings because no error message in trace.

 

Thanks for sharing experience.


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