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how to solve the take was stuck in a process instance

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Hi ,guys

  Now i came cross a problem .a task was  stuck in a process instance.the task'state is inactive and the process is onging.When I searched  the task in NWA and resumed it .It casted exception  like below:

   It seems like cluster problem .When I change the URL by adding the parameter ?sap-nodeid=65045051 .It didn't work. There is always cache in IE.

Finally  we tried to restart the server. the task become normal .But  you know it is not a  ultimate  solution in PRD,we can't restart the server  in anytime.

Is  there anybody helping me solve the problem.Many thanks.


The error is :

'Resume' action on Task instance in 'Manage Tasks' monitor has failed as that Task does not exist :: Task [de1f6f79e70c11e4a9780000014e097a] is currently locked

[EXCEPTION]

com.sap.bpem.tm.exception.NoSuchTaskException: Task [de1f6f79e70c11e4a9780000014e097a] is currently locked

at com.sap.bpem.tm.adapter.cachestore.CachingTaskStore.resolveTaskGalaxyObject(CachingTaskStore.java:151)

at com.sap.bpem.tm.adapter.cachestore.CachingTaskStore.getTaskObjectContainer(CachingTaskStore.java:114)

at com.sap.bpem.tm.adapter.coordination.BPEMTaskParentImpl.getTaskObjectContainer(BPEMTaskParentImpl.java:184)

at com.sap.bpem.tm.adapter.coordination.BPEMTaskParentImpl.getTaskGalaxyObject(BPEMTaskParentImpl.java:189)

at com.sap.bpem.tm.adapter.coordination.BPEMTaskParentImpl.readLock(BPEMTaskParentImpl.java:318)

at com.sap.bpem.tm.impl.TaskManagerImpl$TaskLock.readLock(TaskManagerImpl.java:170)

at com.sap.bpem.tm.impl.TaskManagerImpl$TaskLock.access$200(TaskManagerImpl.java:136)

at com.sap.bpem.tm.impl.TaskManagerImpl.resumeTask(TaskManagerImpl.java:1334)

at com.sap.bpem.tm.impl.AdminTaskManagerBean.resumeTask(AdminTaskManagerBean.java:42)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at com.sap.engine.services.ejb3.runtime.impl.RequestInvocationContext.proceedFinal(RequestInvocationContext.java:47)

at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:166)

at com.sap.engine.services.ejb3.runtime.impl.Interceptors_StatesTransition.invoke(Interceptors_StatesTransition.java:19)

at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:179)

at com.sap.engine.services.ejb3.runtime.impl.Interceptors_Resource.invoke(Interceptors_Resource.java:50)

at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:179)

at com.sap.engine.services.ejb3.runtime.impl.Interceptors_Transaction.doWorkWithAttribute(Interceptors_Transaction.java:37)

at com.sap.engine.services.ejb3.runtime.impl.Interceptors_Transaction.invoke(Interceptors_Transaction.java:21)

at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:179)

at com.sap.engine.services.ejb3.runtime.impl.Interceptors_MethodRetry.invoke(Interceptors_MethodRetry.java:46)

at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:179)

at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:191)

at com.sap.engine.services.ejb3.runtime.impl.Interceptors_StatelessInstanceGetter.invoke(Interceptors_StatelessInstanceGetter.java:23)

at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:179)

at com.sap.engine.services.ejb3.runtime.impl.Interceptors_SecurityCheck.invoke(Interceptors_SecurityCheck.java:25)

at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:179)

at com.sap.engine.services.ejb3.runtime.impl.Interceptors_ExceptionTracer.invoke(Interceptors_ExceptionTracer.java:17)

at com.sap.engine.services.ejb3.runtime.impl.AbstractInvocationContext.proceed(AbstractInvocationContext.java:179)

at com.sap.engine.services.ejb3.runtime.impl.DefaultInvocationChainsManager.startChain(DefaultInvocationChainsManager.java:138)

at com.sap.engine.services.ejb3.runtime.impl.DefaultEJBProxyInvocationHandler.invoke(DefaultEJBProxyInvocationHandler.java:164)

at $Proxy2423.resumeTask(Unknown Source)

at com.sap.bpem.nwa.tm.TaskManagementUtilities.resumeTask(TaskManagementUtilities.java:378)

at com.sap.bpem.nwa.tm.SAP_ITSAMGLXTaskService_Impl.ResumeTask(SAP_ITSAMGLXTaskService_Impl.java:368)

at com.sap.bpem.nwa.tm.SAP_ITSAMGLXTaskServiceWrapper.invoke(SAP_ITSAMGLXTaskServiceWrapper.java:516)

at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:836)

at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(JmxMBeanServer.java:761)

at com.sap.pj.jmx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:468)

at com.sap.pj.jmx.server.interceptor.MBeanServerWrapperInterceptor.invoke(MBeanServerWrapperInterceptor.java:288)

at com.sap.engine.services.jmx.CompletionInterceptor.invoke(CompletionInterceptor.java:612)

at com.sap.pj.jmx.server.interceptor.BasicMBeanServerInterceptor.invoke(BasicMBeanServerInterceptor.java:277)

at com.sap.jmx.provider.ProviderInterceptor.invoke(ProviderInterceptor.java:365)

at com.sap.engine.services.jmx.RedirectInterceptor.invoke(RedirectInterceptor.java:340)

at com.sap.pj.jmx.server.interceptor.MBeanServerInterceptorChain.invoke(MBeanServerInterceptorChain.java:367)

at com.sap.engine.services.jmx.MBeanServerSecurityWrapper.invoke(MBeanServerSecurityWrapper.java:289)

at com.sap.engine.services.jmx.ClusterInterceptor.invoke(ClusterInterceptor.java:813)

at com.sap.pj.jmx.server.interceptor.MBeanServerInterceptorChain.invoke(MBeanServerInterceptorChain.java:367)

at com.sap.lm.itsam.ui.connection.impl.ITSAMUIMBeanServerConnectionWrapper.invoke(ITSAMUIMBeanServerConnectionWrapper.java:379)

at com.sap.tc.lm.itsam.ui.proxy.JMXGenericModelClassMBean.invokeOperation(JMXGenericModelClassMBean.java:610)

at com.sap.tc.lm.itsam.ui.proxy.JMXAbstractModelClass.invokeOperation(JMXAbstractModelClass.java:159)

at com.sap.bpem.nwa.tm.wd.model.tm.SAP_ITSAMGLXTaskService.ResumeTask(SAP_ITSAMGLXTaskService.java:283)

at com.sap.bpem.nwa.tm.wd.model.tmmonitorapp.comp.TMMonitorComp.resumeTask(TMMonitorComp.java:1057)

at com.sap.bpem.nwa.tm.wd.model.tmmonitorapp.comp.wdp.InternalTMMonitorComp.resumeTask(InternalTMMonitorComp.java:825)

at com.sap.bpem.nwa.tm.wd.model.tmmonitorapp.comp.FilterView.onActionResumeTask(FilterView.java:679)

at com.sap.bpem.nwa.tm.wd.model.tmmonitorapp.comp.wdp.InternalFilterView.wdInvokeEventHandler(InternalFilterView.java:1139)

at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.invokeEventHandler(DelegatingView.java:142)

at com.sap.tc.webdynpro.progmodel.controller.Action.fire(Action.java:75)

at com.sap.tc.webdynpro.clientserver.phases.ProcessingEventPhase.doHandleActionEvent(ProcessingEventPhase.java:159)

at com.sap.tc.webdynpro.clientserver.phases.ProcessingEventPhase.execute(ProcessingEventPhase.java:94)

at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequestPartly(WindowPhaseModel.java:162)

at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doProcessRequest(WindowPhaseModel.java:110)

at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:97)

at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:515)

at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:58)

at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.doExecute(ClientApplication.java:1671)

at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.doProcessing(ClientApplication.java:1485)

at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doApplicationProcessingStandalone(ApplicationSession.java:908)

at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doApplicationProcessing(ApplicationSession.java:880)

at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:357)

at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:326)

at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doContent(AbstractDispatcherServlet.java:87)

at com.sap.tc.webdynpro.serverimpl.wdc.DispatcherServlet.doContent(DispatcherServlet.java:89)

at com.sap.tc.webdynpro.serverimpl.core.AbstractDispatcherServlet.doPost(AbstractDispatcherServlet.java:62)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:754)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)

at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:152)

at com.sap.engine.services.servlets_jsp.server.Invokable.invoke(Invokable.java:38)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:457)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:210)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:441)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:430)

at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:38)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:81)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:278)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:81)

at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)

at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.SessionSizeFilter.process(SessionSizeFilter.java:26)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:57)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:43)

at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)

at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)

at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:475)

at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:269)

at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:56)

at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)

at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)

at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:328)

Caused by: com.sap.glx.core.dock.api.DockingPortException: com.sap.glx.core.dock.api.StorageException: com.sap.glx.core.api.ClusterEntryUnavailableException: Cluster entry couldn't be retrieved from cluster node 21891450 because of: Storage group de1f6f79-e70c-11e4-a978-0000014e097a could not be evicted (2500 ms timeout elapsed)

at com.sap.glx.core.dock.impl.DockingPortalAccess.resolve(DockingPortalAccess.java:151)

at com.sap.glx.core.dock.impl.DockingPortalAccess.resolve(DockingPortalAccess.java:135)

at com.sap.bpem.tm.adapter.cachestore.CachingTaskStore.resolveTaskGalaxyObject(CachingTaskStore.java:147)

... 115 more

Caused by: com.sap.glx.core.dock.api.StorageException: com.sap.glx.core.api.ClusterEntryUnavailableException: Cluster entry couldn't be retrieved from cluster node 21891450 because of: Storage group de1f6f79-e70c-11e4-a978-0000014e097a could not be evicted (2500 ms timeout elapsed)

at com.sap.glx.core.dock.storage.impl.StorageManagerImpl.locate(StorageManagerImpl.java:803)

at com.sap.glx.core.dock.storage.impl.StorageManagerImpl.locate(StorageManagerImpl.java:653)

at com.sap.glx.core.dock.storage.impl.StorageManagerImpl.locate(StorageManagerImpl.java:648)

at com.sap.glx.core.dock.impl.DockingPortalAccess.resolve(DockingPortalAccess.java:149)

... 117 more

Caused by: com.sap.glx.core.api.ClusterEntryUnavailableException: Cluster entry couldn't be retrieved from cluster node 21891450 because of: Storage group de1f6f79-e70c-11e4-a978-0000014e097a could not be evicted (2500 ms timeout elapsed)

at com.sap.glx.core.dock.storage.impl.StorageManagerImpl.redeem(StorageManagerImpl.java:899)

at com.sap.glx.core.cluster.CollectiveIndexControl.fetch(CollectiveIndexControl.java:920)

at com.sap.glx.core.cluster.CollectiveIndexControl.acquire(CollectiveIndexControl.java:1076)

at sun.reflect.GeneratedMethodAccessor722.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at com.sap.engine.services.rmi_p4.P4DynamicSkeleton.dispatch(P4DynamicSkeleton.java:240)

at com.sap.engine.services.rmi_p4.DispatchImpl._runInternal(DispatchImpl.java:466)

at com.sap.engine.services.rmi_p4.server.ServerDispatchImpl.run(ServerDispatchImpl.java:69)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:185)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:302)


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