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SUM - Unable to reset the upgrade

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Hi all,

 

I encountered issue below when I try to reset update in SUM 1.0 SP09.

 

- unable to reset the upgrade.
- unable to execute the SDT request list SUM.
- revoke is not allowed for the current operation extract.

 

I have tried to execute SAPup reset prepare & SAPup reset execution, but then I'm getting "Tool status is initial - nothing to do"


The only way it would work to reset is by removing the old SUM directory, and extract again from the SAR file.

 

Please can anyone advise on the proper solution? Thanks and appreciate.


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