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Error accessing the BEx Web Application

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Hello,


This is an error in SAP BW Netweaver 7.31.

We done a support packages update a week ago to SP11.

 

Now, we´re facing one error when we try to connect to BEx Web Application (web access to reports):

SNAG-0201.jpg

SNAG-0202.jpg

 

The error details show the following error:

 

The initial exception that caused the request to fail was: com/sap/tc/ur/browser/BrowserDescriptor : cannot initialize class because prior initialization attempt failed


We already tried to apply the SAP notes 1995970 and also the 2000082 but unfortunately they are not applicable through SNOTE transaction, because we searched for a solution and we found the BI exception with class "BIBaseRuntimeException"

 

 

Any tips? Can you help us to find a solution for our problem?

 

 

Kind regards,

JD


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