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SUM and SAPServiceXXX problem

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Hi,

 

I'm executing the SUM in order to apply some patches on my system , but unfortunately I'm getting this error:

 

I can log in into the server using the SAPSErviceXXX user without problems.

 

In other forums suggest to add the user to the local securty policy :

 

 

User is already there but SUM continues displaying the same error.

 

Does someone know what can be happening?

 

Thansk a lot, Carolina


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