Dear all ,
i joined a new project in customer side , My company purchased "SAP Enterprise support " program , and for some reason the project get on hold since one year , and it seems it might kept on hold for more one year , in addition the management decided to eliminate one of the solutions to be implemented "SCM", so , since that time we did not call SAP support , and normally the company still paying for SAP support yearly without any benefit " the payment including the eliminated system" ,
so , i would like to know if there is any options to change payment strategy , amount of payment,.... ?
thanks
Ahmed