Hello All,
I'm facing the below error screen while performing CRM 2007 to 7.02 upgrade.
in RDDEXECL Job logs it shows : below message.
26.11.2015 14:21:40 Saved
26.11.2015 14:21:46 Job also cancelled due to process termination. See
the system log
in the system logs it shows :
14:15:44 DIA 003 000 SAPSYS BB D Reset buffer
ESM ; mode and status: InvalBeg
14:15:44 DIA 003 000 SAPSYS BB D Reset buffer
ESM ; mode and status: InvalEnd
14:15:44 DIA 003 000 SAPSYS FC K Calender
buffer CALE was reset (Mode: 3 )
14:17:15 BTC 023 000 DDIC Q0 E Signal 6
received by operating system
14:17:16 BTC 023 000 DDIC Q0 2 Stop Workp.
23, PID 6703
14:17:18 BTC 023 Q0 1 Start Workp.
23, 5 times since system startup. PID 21177
14:17:19 BTC 023 000 DDIC F6 F TemSe object
JOBLGX14160800X89983 was closed remotely
14:17:19 BTC 023 000 DDIC Q0 E Signal 11
received by operating system
14:17:19 BTC 023 000 DDIC R4 7 Delete
session 001 after error 023
and in abap dumps and Sick tcode it shows
Kernel is not compatible.
SAP System Check
R/3 release 731 is not supported with this kernel (721)
Severe problems were detected during initial system check.
Please, do not use that system before fixing these problems.
In the work process logs I can see work process is getting restarted.
M 6000000005e00d90 (Memory location which caused fault)
M SigIUnblock: signal SIGSEGV was in UNBLOCKED mode
M C-STACK
(0) 0x40000000030be110 CTrcStack2 + 0x1d0 at dptstack.c:228
[dw.sapFCX_DVEBMGS58]
(1) 0x40000000065b9f70 SigIGenAction + 0x610 at sigux.c:1795
[dw.sapFCX_DVEBMGS58]
(2) 0xe00000012068f440 Signal 11 (SIGSEGV) delivered
(3) 0xc0000000004b1960 _memcmp + 0xa0 [/usr/lib/hpux64/libc.so.1]
(4) 0x40000000020b9bc0 ab_endImode + 0x140 at abinit.c:2926
[dw.sapFCX_DVEBMGS58]
(5) 0x4000000002fe81d0 ThrCleanupImode + 0x50 at thxxab.c:8717
[dw.sapFCX_DVEBMGS58]
(6) 0x4000000002f61780 ThCleanImodeForIdx + 0x80 at thxxmode.c:6489
[dw.sapFCX_DVEBMGS58]
(7) 0x4000000003782160 $cold_ThCleanAllImodes + 0xb0 at thxxmode.c:6464
[dw.sapFCX_DVEBMGS58]
(8) 0x4000000002957e70 ThResFree + 0x2360 at thxxmode.c:1238
[dw.sapFCX_DVEBMGS58]
Do I need to upgrade the kernel, if yes to what level, till now the
upgrade ran with the old kernel only without any issues.
please help us in resolving the issue.
SUM Logs ;
SAPup.ECO log :
................................................................
### Phase MAIN_NEWBAS/XPRAS_AIMMRG:
SAPup> Starting subprocess with PID 29842 in phase 'XPRAS_AIMMRG' at
20151126141835
ENV: DIR_LIBRARY=/usr/sap/FCX/DVEBMGS58/exe
ENV:
JAVA_HOME=/usr/sap/FCX/SYS/exe/jvm/hpia64/sapjvm_4.1.049/sapjvm_4
ENV:
LD_LIBRARY_PATH=/usr/sap/FCX/DVEBMGS58/exe:/usr/sap/FCX/SUM/jvm/jre/lib/i
a64/server:/usr/sap/FCX/SUM/jvm/jre/lib/ia64:/usr/sap/FCX/SUM/jvm/jre/../
lib/ia64
ENV: NLS_LANG=AMERICAN_AMERICA.UTF8
ENV: ORACLE_BASE=/oracle
ENV: ORACLE_HOME=/oracle/FCX/112_64
ENV: ORACLE_SID=FCX
ENV:
PATH=/usr/sap/FCX/DVEBMGS58/exe:/oracle/FCX/112_64/bin:/usr/sap/FCX/SYS/e
xe/jvm/hpia64/sapjvm_4.1.049/sapjvm_4/bin:.:/home/fcxadm:/usr/sap/FCX/SYS
/exe/run:/usr/bin:/usr/ccs/bin:/usr/contri
b/bin:/usr/contrib/Q4/bin:/opt/perl/bin:/opt/ipf/bin:/opt/gvsd/bin:/opt/n
ettladm/bin:/opt/fcms/bin:/opt/wbem/bin:/opt/wbem/sbin:/opt/sas/bin:/opt/
graphics/common/bin:/opt/atok/bin:/usr/bin/X11:/usr
/contrib/bin/X11:/opt/sec_mgmt/bastille/bin:/opt/resmon/bin:/opt/drd/bin:
/opt/dsau/bin:/opt/dsau/sbin:/opt/gnome/bin:/opt/perf/bin:/usr/contrib/kw
db/bin:/opt/mozilla:/opt/prm/bin:/opt/sfm/bin:/opt/
swm/bin:/opt/sec_mgmt/spc/bin:/opt/ssh/bin:/opt/swa/bin:/opt/hpsmh/bin:/o
pt/langtools/bin:/opt/gwlm/bin:/opt/ignite/bin:/usr/local/bin:/opt/super/
bin:/opt/hpnpl//bin:/usr/local/lib:/opt/omni/bin:/o
pt/hpvm/bin:/opt/caliper/bin:/opt/perl_32/bin:/opt/perl_64/bin:/opt/propp
lus/bin:/opt/sentinel/bin:/etc/cmcluster/scripts/tkit/vtn
ENV: SAPDATA_HOME=/oracle/FCX
ENV: SAPSYSTEMNAME=FCX
ENV: dbms_type=ORA
ENV: dbs_ora_schema=SAPSR3
ENV: dbs_ora_tnsname=FCX
PWD: /usr/sap/FCX/SUM/abap/tmp
EXECUTING /usr/sap/FCX/DVEBMGS58/exe/tp
pf=/usr/sap/FCX/SUM/abap/var/XPRASUPG.TPP put FCX
This is tp version 380.20.11 (release 721, unicode enabled)
Looking for effective putsteps ... ... ready (looking for putsteps)
ERROR: stopping on error 12 during EXECUTION OF REPORTS AFTER PUT
stopping on error 12 during EXECUTION OF REPORTS AFTER PUT
tp returncode summary:
TOOLS: Highest return code of single steps was: 12
WARNS: Highest tp internal warning was: 0118
tp finished with return code: 12
meaning:
A tool used by tp aborted
..............................................................
SAPup.log :
..............................................................
CURRENTPHASE MAIN_NEWBAS/XPRAS_AIMMRG
...started at 20151126135725
..times self: 12.420/1.630 usr/sys, children 0.440/0.580 usr/sys.
-> Auto_repeat is active, count down is 1.
..finished at 20151126140238 with status FAILED.
# Error message set: 'Detected 6 aborted activities in 'XPRASUPG.ELG'
Calling '/usr/sap/FCX/DVEBMGS58/exe/tp' failed with return code 12, check
/usr/sap/FCX/SUM/abap/log/SAPup.ECO for details'
CURRENTPHASE MAIN_NEWBAS/XPRAS_AIMMRG
...started at 20151126140238
..times self: 6.720/1.340 usr/sys, children 0.420/0.590 usr/sys.
..finished at 20151126140708 with status FAILED.
# Error message set: 'Detected 3 aborted activities in 'XPRASUPG.ELG'
Calling '/usr/sap/FCX/DVEBMGS58/exe/tp' failed with return code 12, check
/usr/sap/FCX/SUM/abap/log/SAPup.ECO for details'
...begin dialog at 20151126140724
...end dialog at 20151126141342
..answered at 20151126141342.
-> decided to try again but with exitcode threshold = 9
CURRENTPHASE MAIN_NEWBAS/XPRAS_AIMMRG
...started at 20151126141342
..times self: 6.710/1.470 usr/sys, children 0.400/0.550 usr/sys.
-> Auto_repeat is active, count down is 1.
..finished at 20151126141835 with status FAILED.
# Error message set: 'Detected 3 aborted activities in 'XPRASUPG.ELG'
Calling '/usr/sap/FCX/DVEBMGS58/exe/tp' failed with return code 12, check
/usr/sap/FCX/SUM/abap/log/SAPup.ECO for details'
CURRENTPHASE MAIN_NEWBAS/XPRAS_AIMMRG
...started at 20151126141835
..times self: 6.720/1.310 usr/sys, children 0.410/0.540 usr/sys.
..finished at 20151126142303 with status FAILED.
# Error message set: 'Detected 3 aborted activities in 'XPRASUPG.ELG'
Calling '/usr/sap/FCX/DVEBMGS58/exe/tp' failed with return code 12, check
/usr/sap/FCX/SUM/abap/log/SAPup.ECO for details'
...begin dialog at 20151126142308
.........................................
I have attached screen shots.