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Log Viewer in NWA displays the error "Connection Refused"

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Dear Experts,

 

Have updated the latest patches for SAP Net viewer Enterprise portal 7.4 SP12  successfully in Quality server.

But when I'm clicking on the Log and Traces --> Log viewer  getting the error "Connection Refused" and "Log files are not loaded yet.Press Refresh after short time".

The same patches were updated in Dev server where we didn't face any above issue in logs and traces.

 

Tried following SAP note-1593532 but didn't find any 'FAIL: End of file or no input: 'Operation interrupted or timed out' in  LF.txt


Kindly suggest any solution to resolve the above issue.



Regards,

Ganesh


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