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Thumbnail attachment prompt for credential pop ups each time

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Hello

 

In our CRM system with IPM module, after adding the thumbnail image in an IP on webui,whenever that IP is accessed or any tab is clicked within that particular IP it throws credential pop ups and at the same time,it doesn't even display the image.

 

CRM system is 7 EHP 3

 

It works in our development system (has no web dispatcher) but doesn't work in quality system (has web dispatcher)

But on bypassing web dispatcher too while testing in our sandbox system, we face the above problem

 

I have already gone through the note 1676171 - Prompting user to login when you open the attachment

 

But it works in our development system with standard procedure and no logon user data within service /default_host/sap/bc/contentserver

 

What else can I compare between development and quality systems to check why it works only in development ?

 

Thanks

Shradha


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