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SAP HANA install fail: hdbpreprocessor HDB Preprocessor not running

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Hi

 

I'm trying to do a SAP HANA (SPS10) install on Linux and I'm having a few difficulties. The installer (hdblcm) fails with:

 

Creating System...

  Starting SAP HANA Database system...

  Starting 7 processes on host 'myhostname.com':

      Starting on 'myhostname.com': hdbcompileserver, hdbdaemon, hdbindexserver, hdbnameserver, hdbpreprocessor, hdbwebdispatcher, hdbxsengine

Installation of SAP HANA system failed.

  Installation of SAP HANA Database failed

    Installation failed

      error installing

        Cannot create Instance

          Cannot start system

            Start instance 00 on local host failed.

              FAIL: process hdbpreprocessor HDB Preprocessor not running

            Check the log file for SAP HANA Database error messages

 

 

I can indeed see that the Preprocessor isn't running:

 

./sapcontrol -nr 00 -function GetProcessList

 

 

26.01.2014 00:55:46

GetProcessList

OK

name, description, dispstatus, textstatus, starttime, elapsedtime, pid

hdbdaemon, HDB Daemon, YELLOW, Initializing, 2014 01 26 00:44:17, 0:11:29, 8077

hdbcompileserver, HDB Compileserver, GREEN, Running, 2014 01 26 00:44:24, 0:11:22, 8159

hdbindexserver, HDB Indexserver, YELLOW, Scheduled, , , -1

hdbnameserver, HDB Nameserver, GREEN, Running, 2014 01 26 00:44:18, 0:11:28, 8095

hdbpreprocessor, HDB Preprocessor, RED, Stopped, , , -1

hdbwebdispatcher, HDB Web Dispatcher, YELLOW, Scheduled, , , -1

hdbxsengine, HDB XSEngine, YELLOW, Scheduled, , , -1

 

 

 

Question is, why?

 

 

Very little in the logs (/var/tmp/hdb_BOB_hdblcm_install_2014-01-26_01.58.03/hdblcm.log); can't see any errors as such - it just says the same about the preprocessor not running:

 

 

01:58:36.967 - INFO:     Output line 47: Installation failed

01:58:36.968 - INFO:     Output line 48:   error installing

01:58:36.968 - INFO:     Output line 49:     Cannot create Instance

01:58:36.968 - INFO:     Output line 50:       Cannot start system

01:58:36.968 - INFO:     Output line 51:         Start instance 00 on local host failed.

01:58:36.968 - INFO:     Output line 52:           FAIL: process hdbpreprocessor HDB Preprocessor not

running

01:58:36.968 - INFO:     Output line 53:         Check the log file for SAP HANA Database error messages

 

 

 

Further down there is one error:

 

 

Deployment of SAP Host Agent configurations failed on host 'myhostname.com': Invalid Credentials, SOAP-ENV:Server

 

 

??

 

 

It also mentions to check another log file: /var/tmp/hdb_BOB_hdblcm_install_2014-01-26_01.58.03/hdbinst.log

 

 

I checked through this and the only 'error' I can see is:

 

 

01:58:36.963 - INFO:       daemon_myhostname.com.30000.000.trc: [8569]{-1}[-1/-1] 2014-01-26 01:58:33

.551873 e Configuration    ConfigStoreManager.cpp(00693) : Configuration directory does not exist.

01:58:36.963 - INFO:       daemon_myhostname.com.30000.000.trc: [8569]{-1}[-1/-1] 2014-01-26 01:58:33

.551874 e Configuration    ConfigStoreManager.cpp(00693) : Configuration directory does not exist.

 

 

Not sure if that's relevant to this issue.

 

 

Any ideas? I previously had very specific error messages regarding missing libraries, have fixed all that and can't see any messsages about those any more... this seems very vague. Anywhere else I can look? I did check the trace files in /usr/sap/BOB/HDB00/myhostname.com/trace but couldn't see anything useful there, the only messages were in stderr2 which were:

 

 

Environment variable IQDIR16 must be set before using HDB configured with Extended Storage Server

Environment variable STREAMING_HOME  must be set before using HDB configured with Streaming Server

Environment variable SQLANY17 must be set before using HDB configured with Remote Data Sync server

 

 

 

 

Again, not sure that's at all related to the problem? But I can't really see any other issues...

 

 

Ross


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