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How to free unused extended memory?

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Hello,

 

I have one user that has used lots of em.

This has caused priv mode to several wps due to a shortage of em.

The user has been disconnected from SAP from sm04 transaction.

There is no lock or update for this user in sm12/sm13.

 

Unfortunately the em has not been released to the system.

If I check in st02, the current usage is around 80%.

 

If I do st02 -> Extended Memory -> Mode list, I still see a big em usage

for this user that is not connected any more.

 

How can we release this em to SAP?

 

Regards,


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