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session manager will not work

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Hi,

 

from portal system we are accessing CRM system .

 

we are getting below error message  .

 

session manager will not work

Please check the DSM log file for details.

You can turn off this alert inside Support Desk -> SAP Application

 

I have found SAP Note 868477 - Disabling Session Management Alerts

but I am not found Service-Configuration -> Applications option .

(Systemadministartion -> Systemconfiguration -> Service-Configuration -> Applications.)

 

Portal Version : 7.31

 

Systemadministartion - Support - Application Integration and session management - Management alerts

I have set to off

 

But still getting pop up .

 

Please help

 

Regards

Mohsin


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