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What can cause the user automatically be locked in SM12 while nothing happened...

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Hi expert,

 

We lauched a new platform NWBC(seems another version of GUI) to connect our new financial platform.

But from time to time, the users are locked by themself automatically , without anyting doing /happening.

It is hard to trace since it happens randomly...

 

I just have no clue where to start the analysis, which part might goes wrong...

 

It's an annoying situation.

Thank you all for your help.

Kate


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