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SAPSRVKILL failed on HOSTNAME_SID_00: Access is denied

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Hi Experts,

 

We are in middle of SAP Upgrade, at phase MAIN_DTTRANS/STOPSAP_DTTRANS.... SUM is trying to stop sap and it is failing with the below error.

Interestingly I can stop/start SAP from SAP MMC. Even if we stop sap from SAPMMC and try to proceed with next we are still getting the below error.

When I manually try to execute the commands  form CMD prompt... still the same issue.

 

FYI I am executing with sidadm user and it is part of administrator group.

 

 

EXECUTING E:\usr\sap\SID\DVEBMGS00\exe\stopsap.exe "name=SID" "nr=00" "SAPDIAHOST=HOSTNAME"

STOPSAP: execution of E:\usr\sap\SID\DVEBMGS00\exe\sapntwaitforhalt.exe name=SID nr=00 SAPDIAHOST=HOSTNAME 3600 failed

 

From further logs i see as below.

 

SAPSRVKILL failed on HOSTNAME_SID_00: Access is denied., CreateFile failed in plugin_pipefopen()

Error occured when waiting for halt on HOSTNAME_SID_00.

E:\usr\sap\SID\DVEBMGS00\exe\sapntwaitforhalt.exe=>sapparam(1c): No Profile used.

running E:\usr\sap\SID\DVEBMGS00\exe\sapsrvkill.exe HOSTNAME_SID_00

running E:\usr\sap\SID\DVEBMGS00\exe\sapntwaitforhalt.exe name=SID nr=00 SAPDIAHOST=HOSTNAME 3600

 

Note: Original hostname and SID are replaced in the above logs.

 

Any clue on the above will be much appreciated.

 

 

Regards,

Leela


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