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ERP - Dialog Response shoots very high at night time

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Dear All,

 

We are currently facing a very weird and non-understandable performance problem.

We have Cluster CI + DB ( Linux , Oracle 11.2.0.2) + 10 Application instances. Our Target SLA for dialog response time is around 700ms, earlier before 2 weeks response time was normal and suddenly response time at 21:00 is shooting very high, nearly 3 times of that between day time( morning 8am-9pm).  Its actually not understandable what is happening in system at 21:00 , we noticed/observed below till now -

1) backup run at 21:00 , we postpone backup to 23:00 ( still response was very high between 21:00 - 23:00 )

2) Redolog backup happens at 22:00 - postpone the same to 24:00 ( still response was very high between 21:00 - 23:00 )

3) We have not noticed huge number of IDOCS passed during respective time ( 4000-5000)

4) We collected trace for multiple transactions but not much help. Is there any other way to check load by idocs?

 

We observed that Database response time increases and causing dialog response time increased too.

SNAG-0076.png

As we observed we noticed Task type "BUFFER SYNC" is also increased during respective period.

SNAG-0077.png

 

if DB response time considered for Dialog steps , we observed huge difference but we didnt understand why suddenly after 21:00 to 04:00 its shooting so high. We will appreciate if any ways to check and reduce this dialog response/db response time.

 

SNAG-0078.png

 

We will appreciate if any further ways to investigate on this.

We have also raised this to SAP but not yet any good suggestion.

 

To give a whole day scenario about how response time flows - can claerly see between 21:00 - 03:00 response time is getting very high.

-- SNAG-0080.png

 

Regards,


Oracle RAC+ASM support on Vmware

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Dear Techies,

Request inputs on the current issue mentioned below for an SAP upgrade activity facing currently.

 

We are performing ECC EHP upgrade on Dev. system and there is issue of performance of upgrade speed.

overall upgrade is running very slow (running for last 14 days)

SHADOW_IMPORT_INC phase running for more than 10 days, there are no errors observed in upgrade and OSS message raised for the same.

The infrastructure environment is Apps server Suse Linux 11 SP2 on VMware.

Database - Oracle 11.2 on RED-HAT 6.0 Linux on RAC+ASM VMware

Oracle has suggested to check the solution on native OS and they suggested note 1173954 which says Oracle has not certified any of its production on Vmware virtualized environments.

 

We did the upgrade on single host Sandbox system which was on standalone Vmware server, (SAP+DB on same server) .It was completed within 4 days or regular timeline and no issues observed there.

 

Your inputs on the current query will help a lot.

Transports Issue after system Refresh

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Hi All,

 

Recently we performed a system refresh from our Production to Development system. It is SAP ERP 6.0 ehp5 system. The refresh was successful however we are seeing issues related to STMS.

 

1. In our development system we are unable to use SCC1 to move transport from one client to another. The following is the dump.

 

Category               ABAP Programming Error

Runtime Errors         UNCAUGHT_EXCEPTION

Except.                CX_SDB_ORA_PROGRAM_ERROR

ABAP Program           CL_SDB_ORA_UPDATE_STATS=======CP

Application Component  BC-DB-ORA-CCM

 

The occurrence of the exception is closely related to the occurrence of

a previous exception "CX_SQL_EXCEPTION", which was raised in the program

"CL_SQL_STATEMENT==============CP",

specifically in line 24 of the (include) program

"CL_SQL_STATEMENT==============CM008".

The cause of the exception was:

 

 

ORA-20003: Specified bug number (16470836) does not exist#ORA-06512: at

"SYS.DBMS_STATS", line 23922#ORA-06512: at "SYS.DBMS_STATS", line

23973#ORA-06512: at line 1

 

2. We are not able to see the sub request record for the transports is missing in E070 table for the TRs which were created before refresh.

 

Please provide your inputs and help us to resolve these issues.

 

Thanks!

SLD_UC RFC connection test issue.

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Dear ALL,

 

I ma moving one r/3 system data in to PO sld using RZ70 ,while pushing the data sld_uc and sld_nuc rfc is failing with below error :

 

 

LogonConnection Error
Error DetailsError when opening an RFC connection
Error DetailsERROR: Error (Msg DGW                  748 not found)
Error DetailsLOCATION: SAP-Server
Error DetailsCOMPONENT: CPIC
Error DetailsCOUNTER: 19
Error DetailsMODULE:
Error DetailsLINE:
Error DetailsRETURN CODE: 748
Error DetailsSUBRC: 0
Error DetailsRELEASE: 721
Error DetailsTIME: Sun Feb 08 10:23:32 2015
Error DetailsVERSION:

 

 

and below is the log from work directory:

 

 

 

**** Versions SAP-REL 721,0,300 RFC-VER U 3 1498740 MT-SL

======> CPIC-CALL: 'ThSAPOCMINIT' : cmRc=19 thRc=748

Error (Msg DGW                  748 not found)

ABAP Programm: RSRFCPIN (Transaction: SM59)

 

 

Destination: SLD_UC (Handle: 2, DtConId: 2560AFE4264BF1B7AB970050569B253B, DtConCnt: 0, ConvId: ,)

EPP RootContextId: 0050569B253B1EE4ABEA1E3C1EA48B97, ConnectionId: 00000000000000000000000000000000, ConnectionCnt: 0

EPP TransactionId: 2560AFE4264BF1B4AB970050569B253B

Error RFCIO_ERROR_SYSERROR in abrfcpic.c : 1730

CPIC-CALL: 'ThSAPOCMINIT' : cmRc=19 thRc=748

Error (Msg DGW                  748 not found)

DEST =SLD_UC

HOST =%%RFCSERVER%%

PROG =SLD_UC

GWHOST =SAPPLA

GWSERV =3301

 

 

Kindly please advise how to resolve the issue

SHADOW_IMPORT_INC issue during EHP 7 upgrade

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Hi Everyone

 

I have somce serious issues upgrading EHP 7 with my present environment in the Production system. I need help from someone who has experience in EHP 7 upgrade in Windows 2012 with SQL DB, most importantly eperience with SQL in an Availability group.

 

When we reached the SHADOW_IMPORT_INC phase in pre-processing, I noticed the perfomrance of the Upgrade was seriously low and thats when i got to see a Snote "1945399 - performance analysis for SHADOW_IMPORT_INC and TABIM_UPG phase" which suggest us to look at few areas such as DB Performance, SQL query, File system I/O, et. when i checked with the respective teams , i got a reponse saying that everything was normal.

 

But there is a sugestion from a DB team to remove the database from the availability group (both from DB level from the SAP parameter level) will help improve the performance of the Pre-processing phase, as the synchronization happens at both the ends of DB it may have caused the poor performance of the Shadow Import in the preprocessing.

 

we did check the Package import rate/duration from the SUM/ABAP/log and found an average difference of 25% between our Quality and Production. this means, the Quality server wsa 25% faster in Package Import then the Production System. Please note that the Qualityand the Production servers have same Hardware configuration. There are 2 differences we can think of between Test and Production.

 

1.Quality system was in SIMPLE mode when we started the Preprocessing in Test but the Production was not.

2.Availability group was not configured for Quality but it is configured in Production

 

Present Environment

 

ECC 6 EHP 6

Windows 2012

SQL Server 2012 R2

 

 

thanks for the help in advance

 

regards,

ASK

Help for SAP implementation.

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Hello Experts,

 

 

I'm new to SAP so i want some important help from you.

I want to do one implementation and in that I want to setup FI, CO, MM, SD, PP, QM and PM modules with HA on Windows Platform for 20k SAPS.

Now my questions are:

 

1. For Hardware sizing I check in quick size and it is actually difficult for using so can you please suggest for 20K SAPS for Production and 3k for DEV and 3k for Qua.

2. What about SAPS its based on no. of modules or No.of users ?if on no. ofusers then the users of entire system or module wise ?

2.ECC server is require ?

2.How to setup these modules? imeansi need to install all these modules on separate servers or i will get all these modules in ECC system itself?

3.How is the licensing ?it is module wise ?or one license for all modules ?

4.For this i need to setup Devlopement and Quality server also ? If yes then what about licensing ?

5.What about Database ? How is the licensing if i go for Oracle?

 

 

Error in remote connection to destination SAPOSS

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Hi All,

 

I am getting below error while downloading SNOTE also SAP is unable to check the OSS raised in SAP Service Marketplace

 

Error when opening an RFC connection (LB: Hostname

or service of the message server unknown#DEST =SA

 

Please help me out with this.

Dependency between Portal&BW

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Hello,

 

I want to upgrade a SAP BW sytem from 7.01 to 7.4 on HANA. This system has connected an Enteprise Portal (7.01).

Should I upgrade the Enteprise Portal to 7.4?

 

I´ve tried with UDA tool to check dependency but there are a constrain with BW and Portal systems

 

SAP NetWeaver BI/BW, PI/-XI or Portal content

 

The upgrade dependency analyzer does not reflect SAP NetWeaver BI/ BW, PI/ XI, and Portal content dependencies. If you plan an upgrade of your SAP NetWeaver BI/ BW, PI/ XI or Portal you have to check the availability of the required content before.

 

Regards.


Error While Opening Enterprise Portal

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Hi All,

 

I am getting  shared memory error while checking profile parameters.

 

Can't open shared memory (rc = 4 object not found)

 

I have checked SAPSR3 user at OS level it is unlocked.

 

Please help me troubleshohot te same.

 

 

Thanks&Regards

Nikhil Jain.

CALL_FUNCTION_REMOTE_ERROR

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Hi Everyone

 

i have installed IDES 6.0 after installation i entered Tcode  st22  there it showing errors like CALL_FUNCTION_REMOTE_ERROR, DBIF_REPO_SQL_ERROR

 

any solutions please.

RTCCTOOL and ST -A/PI 01R_731 SP Level 0001 "digital signatures has failed"

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Hi experts

 

 

I use report RTCCTOOL often on my system, EHP7 for SAP ERP 6.0.

 

Now i get this messages when i run the report.Capture1.JPG

 

ST-A/PI is at 01R_731 0001.

 

The only thing i found was info about strust and pse,

 

I get info in sm21

 

SSF_KRN_VERIFY_BY_AS : Function Returned 5

SSF : Sign Return Code 027

 

have you seen this before ?

BO4.1 clustering

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Hi,

 

We are going to perform B0 4.1 sp5 fresh installation with SQLANYWHERE as DB in cluster environment.We are new to BO on Clustering.

I have searched few forums and find bo clustering documents. But clustering has done only for BO services, but not for DB. Any one can clarify that how to do DB cluster for SAP BO. Any documents for doing both BO and DB clustering will really helpful.

 

-Vinodh

Is that a way to automate the transport request copy from one client to another client

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Hi All,

 

My SAP landscape as below:
DEV- Client 100 (Master Configuration Client)

       - Client 200 (SIT Client)

       - Client 300 (Mock Conversion Client)


QAS- Client 400 (UAT)

       -  Client 500 (FDR Client)

 

I've a requirement in which require to copy any Transport  Request (TR) created in Client 100 (Master Config Client) in DEV to Client 300 in DEV by automatically.

Is that any standard SAP program which allow me to schedule it as daily bacgkround to copy the TRs from Client 100 to 300 in DEV? (Released status)?

 

The other requirement is to automate the transport request import process in QAS system. E.g.: Any TR imported/transported to Client 400 it needs to transport into Client 500 as well by automatically.


Would really appreciate if anyone can share the experience with me.

 

Thanks,


Thomas

SUM tool is not starting for EHP7 upgrade

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Hi Experts,

 

I have recently upgraded OS from 2003 to 2008 R2 which has ERP 6.0 EhP3 business suite.

Later i have upgraded Oracle from 10.2.0.4 to 10.2.0.5 (required for 11g upgrade), after this i have upgraded to 11.2.0.5 successfully.

 

My system is up and running fine.

Now i ready to upgrade to EhP7, i have gathered all requirements from Solution manager and downloaded all patches with xml file to into my ERP system.

 

Updated Java env (JAVA_HOME and PATH). Checked java -version (1.7)

Downloaded latest SUM 12 patch 5 from SMP, extracted to \usr\sap\<SID>\SUM\.....

 

From here when i want to start STARTUP.BAT (right-click "Run as administrator) the pop-up disappears and no DSGui will come afterwards.

After, i even checked the URL (http://<hostname>:4239) but no page displayed.

I have checked the ports 4239 and 4241 are free.

 

I have run it from cmd / Poweshell as well but no luck. I have full administrator rights.

 

Can you please help me out to start the SUM tool.

 

 

Thank you in advance.

 

Regards,

Praveen

Error while opening Enterprise Portal

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Hi All,

 

To check the server and dispatcher status after executing command jcmon pf=EPQ_J00_pgepqas . I am getting below error


cannot open shared memory(rc =4 object not found)

 

Please suggest the resolution.

 

Regards,

 

Nikhil


OXM_CBO_STATISTIC COLLECTOR job getting failed

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Hello,

 

1.)  The job which is scheduled daily in our sap SRM - EHP 3 system running on Linux OS and oracle 11.2. is getting failed regularly and dumps.

What is the need for this job?

 

2.)  Also , we get a problem in the system when cust runs some queries in the 111 (prod) client - like getting too many dumps (memory related , ASSERTION_FAILED , TIME_OUT's...) and getting ora - 01555 errors regarding old snapshots (undo_retention) deletion time....We get to extend PSAPUNDO when such things happen.

 

Our undo_ret value is 43200 secs.

 

Should we increase it?

 

Undo_size in bytes -  

 

 

UNDO_SIZE

----------

6.4466E+10

 

 

UNDO_BLOCK_PER_SECOND

---------------------

364.346667

 

 

DB_BLOCK_SIZE

-------------

8192

Side Effects report is not showing the latest Support Packs in the target.

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Hi Guys,

 

I would like to request a "Side Effects" report in the Marketplace but I saw that in the target is not showing me the latests support package for all the components as is presented in the image below. Is this normal or do I have to do something to fix this? Also, a couple of them it says "Highest support package already applied" and I didn't applied yet the highest SP of those components in the system.

 

Someone knows why is this happening?

 

Capture.PNG

Thanks for the help!

Dump SAPSQL_PARSE_ERROR

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Folks,

 

System : SCM 7.0 EHP3 on Hana

could you please help me at this issue? a colleague of mine tried to load a selection in the SNP book trust (SAPAPO/SDP94) on DEV (HANA-system) and got this short.

Dump:

Runtime error : SAPSQL_PARSE_ERROR

Exception : CX_SY_DYNAMIC_OSQL_SYNTAX

 

It throws the above exception for a program.

When i checked the program in se38 it prompts me below warnings :-

 

The client field "M~MANDT" cannot be specified in the ON condition.

 

Help.

Error in SAP Update : 00 671: ABAP/4 processor: SAPSQL_ARRAY_INSERT_DUPREC

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Hello,

 

While system monitoring we found the below V1 update error in SAP SCM 5.0

00 671: ABAP/4 processor: SAPSQL_ARRAY_INSERT_DUPREC

 

Dump generated

Runtime Errors         SAPSQL_ARRAY_INSERT_DUPREC

Except.                CX_SY_OPEN_SQL_DB

 

Can someone explain the reason for this and how to correct or avoid such occurance?

 

Help

Error while pinging RFC destination.

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Hi guys,

 

I have created a RFC destination in NWA. I am trying to ping the destination to check the connection, but it is showing error.

 

here is the error.

 

Error during ping operation: Initialization of repository destination SAP_SRM$WebFlowConnector failed: Connect to SAP gateway failed

Connection parameters: TYPE=A DEST=SAP_SRM$WebFlowConnector ASHOST=d51.sonyericsson.net SYSNR=51 PCS=1

LOCATION

CPIC (TCP/IP) on local host with Unicode

ERROR  

partner '10.132.248.81:3351' not reached

TIME    Tue Feb 10 15:08:12 2015 RELEASE

721

COMPONENT   NI (network interface)

VERSION

40

RC      -10
MODULE  nixxi.cpp
LINE    3285
DETAIL  NiPConnect2: 10.132.248.81:3351

SYSTEM CALL connect

ERRNO   10061 ERRNO TEXT WSAECONNREFUSED: Connection Refused Counter 2

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